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Bethnan Hosting

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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will appear. It includes thorough information about all the operations that you can carry out on the page in question. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide selection of video tutorials illustrating how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our comprehensive FAQ section, which contains questions asked by real users and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our excellent team of customer support engineers available 24-7 and ready to help you with any problem. Each trouble ticket you send will be answered within one hour (the average response time is approximately 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 147489

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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